Education and Training

We are committed to training, education and development for our clients and ourselves. Whether you are looking for mentoring and coaching, knowledge transfer, personal development or formal training we are here to help. Improving skills or obtaining credentials, face-to-face or virtual – we’re delivering!

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Meredith Thatcher is a certified instructor for the International Facility Management Association (IFMA), headquartered in Houston, Texas. She has taught numerous IFMA courses in Canada, the US and internationally for IFMA, including Business of FM, Leadership and Management, Planning and Project Management, Quality Assessment and Innovation, Operations and Maintenance, and the CFM Exam Review Course – helping many to achieve their CFM and FMP designations!
IFMA: International Facility Management Association

As one of the four original guest lecturers for the BOMI International Master Facility Executive Program Meredith delivers the Lead and They Will Follow lecture: Facilities Managers are not only problem solvers anymore. More and more Facilities Managers are the face of both the building and the department internally and externally. Understand the difference between leaders and managers and what the organization’s culture is.

BOMI International


In May 2005, Meredith delivered an IFMA Audio Seminar on Change, Chaos, Contrasts and Compromise: The Workplace of the Future. In 2007, she delivered two webinars for IFMA www.future.2010 and www.future.2020.

For PWGSC, we developed the Area Measure and Space Management training materials and conducted an extensive training needs analysis.

For federal departments, institutions and private sector firms, provides Computer Aided Design (CAD), Computer Aided Facility Management (CAFM) and Integrated Workplace Management Systems (IWMS), including FM:Space training for management and operators, including best practices, standards, and methodologies in developing their facility management information system.

Michigan State UniversityFor Michigan State University’s Internet-based Masters Certificate in Facility Management program:

  • Was chosen as the Teaching Assistant for the Facility Real Estate and Building Economics course
  • Helped develop the course Facility Management: Theory and Principles, and
  • Helped develop the course, Information Management for Facility Professionals.

We assisted in the development of Serviceability Tools and Methods and in delivering Serviceability training, including training the PWGSC team in the data collection process and methodology.

Meredith Thatcher was the Director of Education for the Ottawa Chapter of IFMA from 1998-2005 and was a member of the award-winning Education Committee since 1994-2005.


Testimonials from Training


“When it comes to knowing the Facility Management World and being innovative within it, Meredith Thatcher is unequivocally one of the best leaders in the field. As an instructor and facilitator, she constantly displays the knowledge and passion that encourages the best out of all participants. Her learning techniques are exceptionally exciting and she makes facility competency courses easy to learn with her dynamism and charisma.
At the end of any session or class with Meredith, I gain so much more understanding and show a renewed confidence that helps me succeed as a Facility Management Professional. In Ottawa, we are so lucky to have Meredith in our team .”

—Farah Florestant,
MBA, FMP, Canada Revenue Agency


“I have taken several trainings/classes in my career and have in fact been an instructor myself. I have yet to see an instructor who was as well rounded as you were in that class. To be able to cover every aspect of facility management in a four days, and cover it very well, speaks a lot to your experience and passion for this business. You made it a point to make sure that every student understood the curriculum. The teaching style you used was impeccable. With every topic you began with a brief overview and followed that by relating it to your life experiences, but you didn’t stop there. You also asked us about our real life experiences which helped me understand the topics so much more. Your commitment and passion not only made it a great learning environment but also enjoyable.”

—Steven Frailey,
FMP, Lockheed Martin Missiles and Fire Control


“Meredith was phenomenal! Very knowledgeable!”

—Anonymous


“Greatly enjoyed the course, thank you”

—Anonymous


“Thank-you Meredith . The course was engaging and I learned some good things to take back with me”

—Anonymous


“Meredith has fantastic vast amounts of knowledge. Thankfully we had her and not just the book.”

—Anonymous

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